Today marked 16 years in hospitality, specifically hotels. It has also been one whole year since my last blog entry, and it's not that I didn't miss all of you, it's just that I was busy working. You understand.
I thought maybe nothing could be learned in one more year in hotels, but guess what... I was wrong. (Which, if you have been reading, means you were right!)
I thought maybe nothing could be learned in one more year in hotels, but guess what... I was wrong. (Which, if you have been reading, means you were right!)
So true to form, I have another anniversary under my belt, but sadly, still no cake. I learned a LOT this year. Three jobs, one for less than three weeks (roaches -- I don't even know what else to say about that one). I learned a few big lessons and will try not to be repetitive. I hope you will enjoy as I attempt to blog 16 things I've learned about working in hotels in the past year, things that you might find interesting. Or possibly an utterly silly or ridiculous, which will still secretly fill me with glee. Are you ready for number #1?
1. Do not overestimate confidentiality. Trust is so hard to build, and so easy to tear down. If you repeat something your coworker or boss says to you in confidence, you are endangering their reputation as well as yours. Plus, you can't take it back. Not ever. Repeating something you know about someone else that could be embarrassing or devastating? Why would you do that? What good will come of it?
Know when to especially be careful? Any kind of after hours event that involves drinking. Loose lips sink ships, and no one knows better than Captain Morgan. He will spend the rest of eternity one-leg astride a barrel, while rolling over the side of a midshelf bottle of rum, and I can't even repeat what got him there.
Don't let that be you, matey.
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